Testimonials
EXIM TESTIMONIALS
"We (Bassett Furniture) use MicroD's exim commerce to handle the mapping and transmission of all edi transactions from our retail point-of-sale systems to our order fulfillment system. It's not only highly reliable and easy to work with; MicroD has also proven to be a great business partner. They continue to provide us with outstanding technical and business support services."
Stephen HarmonBassett Information Technology
"Cost savings and seamless integration with our RMS (Retail Management System) were the primary reasons why we chose MicroD's Exim Commerce for our EDI. Also, because Exim is Internet-based, it allows other vendors who do not have EDI to exchange documents with us using EDI technology."
Raul ZapantaSleep Country Canada
Toronto, Canada
"We selected Exim Commerce for our EDI because it is easy to implement and is already connected with our major suppliers. It's also quite cost effective and we have been very happy working with the staff at MicroD. They have the expertise, dedication and enthusiasm to address all of our questions and concerns."
Christine Cook, PresidentSleep Experts
"Exim Commerce has definitely made our ordering process faster, easier and more accurate," Ward continues. "We simply pull up a P.O. from the Purchase Order entry screen, fill it out and with a simple click, submit it electronically. And because it's totally integrated with our RMS, we don't have to re-enter the information. In addition, this timesaving communication method frees up our Order Entry people for more productive tasks. In today's electronic world, Exim has become an indispensable productivity tool for us."
Jim WardHome Comfort Furniture
Raleigh, N.C.
"We discovered that EDI is a smart way to grow a business without adding staff. It significantly enhances our productivity and improves speed, accuracy and dependability. To accommodate Ladco's growth, we decided to use MicroD as our EDI vendor because of our continuing positive experience with them. What's more, Exim Commerce EDI integrates seamlessly with our Myriad RMS."
Phillip LadinLadco, Ltd.
Houston, Texas
"After a careful evaluation of the available vendors, we chose MicroD's Exim Technologies as our EDI provider based on what we believe to be superior capabilities and a more cost effective vendor communications solution. It is a perfect match for our technology vision as it offers an efficient, cost effective solution to our clients that is easy to implement and scales in accordance with their growth plans. We are also excited about Exim Technologies merger with MicroD, a company with a long and excellent reputation in the furniture industry. It can only bolster their (Exim's) already impressive understanding of the retail furnishings industry which naturally translates to superior products and customer service."
Doug CulmoneCOO of STORIS
"I like the way Exim Commerce translates everything seamlessly. That's important because every manufacturer we use builds their SKU's differently. The MicroD techs are also superb. I always deal with the same one and he's very responsive, not only solving technical issues, but also accommodating our existing systems so that we didn't have to change things already in place."
IT Administrator
John V. Schultz Furniture
Erie, PA
ePiphany TESTIMONIALS
“We recently launched our new website on the ePiphany platform by Micro D. At first, I didn’t fully understand what that meant to have a website powered by ePiphany, but now that we have it I would never look back. Our customers can shop all our products without leaving our site, whether they are one of’s or customizable. We have complete access to make changes, upload our ads, collect inquiries, track customer trends and preferences, and the list goes on. Better still, we are already gaining ground on the search engines. You might have a website but if it isn’t powered by the ePiphany platform from Micro D you’re not even in the game.”
PREVUE TESTIMONIALS
"We use PreVue in all four of our showrooms to show how fabrics will look for custom orders. Customers love it. It gives them a 'peace' of mind; they love to see the translation. We also use PreVue in our Call Center to verify the right specifications and in the warehouse to confirm orders. If they have any questions before the order leaves the building they can check it against a picture .I have this to say: (PreVue) is a marvelous product. It is cost effective and user-friendly. As much as we do technically, we cannot produce and maintain a product like PreVue ourselves because of its complexity. We are grateful that a company like MicroD can provide this solution."
Director Information Systems
Jordan's Furniture, Avon, MA
"We feel that PreVue's visualization capability to drape an upholstery frame with different fabric choices is critical in selling custom upholstery in today's marketplace. We evaluated similar programs and felt that PreVue had the best image quality and the easiest room planning package, EasyPlan, for our stores."
Kenny LarsonPresident and CEO of Slumberland, Inc.
"ProfitWindows is now fully integrated with MicroD's PreVue electronic catalog software which saves time, prevents errors and improves customer satisfaction."
Larry Stark,Chairman, ProfitSystems
"PreVue makes our designers' jobs easier because it gives their customers more confidence about their custom-order decision. Accordingly, we train our sales people to use PreVue extensively. And we can see a dramatic difference in the sales numbers between PreVue supported products and those that are not. That is the reason we made the decision to drop non-conforming lines and add Klaussner (a PreVue supported manufacturer) to our product mix."
Bruce WhitestoneVillage Furniture Galleries
Dothan, Alabama
"I tell all my customers about room planner and ePreVue. In fact, I received an order today for a sofa, leather chair and ottoman that was the direct result of my customer using Room Planner to confirm the sizes that they needed."
Garry CristBowen
Sales Associate
EASYORDER TESTIMONIALS
"EasyOrder is a wonderful software package that enables us to validate incoming upholstery and case goods orders quickly and accurately, virtually eliminating costly and time-consuming errors and delays. The best of all worlds will be when the retailer uses EasyOrder to configure their orders, send them to their retail system, and then uses a B2B service such as Exim Commerce to translate, route and deliver the orders to us electronically. This will make the entire process fast and seamless, eliminating errors, as well as time and effort for us to re-key it into our EasyOrder software. What's more, it will enable us to communicate confirmations, scheduled delivery dates and other advisories electronically back to the retailer."
Gary AppleDirector of Upholstery Services
Drexel Heritage
PRESENTATION SOFTWARE TESTIMONIALS
"One of the best things about MicroD's Presentation Software is that it lets us easily print out a color picture of a properly draped frame and hand it to the customer. They're impressed with that, and so are we."
Deborah LinkhornMerchandiser
Morris Furniture
EASYPLAN PRO TESTIMONIALS
"Reducing return rates has been a big plus since Black Lion started working with MicroD. Lower returns and bigger tickets through space-planning programs reflect their ability to give salespeople a tool for providing higher-level service. They use their time more efficiently since they know the parameters, the space limitations, they are working with. They provide more relevant suggestions for consumers, In terms of closings, it provides a comfort level to both the consumer and the salesperson when they're developing a design for the room that translates into closing the sale."
Rick SmithVice President for Internet Operations
Black Lion
"Through time, though we feel it's valuable enough to subscribe to, and that's where you judge it. We do know we get sales leads that turn into closing through the (MicroD) tool, which is on our Web site as well as in the store. We know people generate an e-mail through the tool on the Web site. We have a team to follow up on those, and they do turn into sales. Beyond space planning, visualization program give retailers a chance to offer consumer more options than what they can see on the floor, and that's what Kittle's has really pushed as selling tool."
Thomas WirtDirector of Information Systems
Kittle's, Indianapolis
"Room Planner is a must-have."
David PaffBowen
Sales Associate
"Just a short note to let you know: We had talked about how to get to the room plan part of the website and it definitely paid off for me. I had a home call for a couple that needed a living room full of furniture. With the colors she had expressed and the style they had expressed I laid everything out to scale and ended up with a $14,000.00 sale. We delivered everything already and they are very pleased! Again, thanks!"
Ron OwingsPavilion Furniture Showroom
