Retail Customer Service Lessons from 2020
One lesson every retailer learned in 2020 surrounds the retail customer experience. We’ve written about how online customer experiences changed for furniture stores and how to…
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How Furniture Retailers Reinvented Black Friday Shopping
Black Friday is quickly approaching. For many furniture retailers, it’s just another weekend. The wild shopping holiday hasn’t traditionally been a trigger holiday for furniture sales.…
How Buy Online Pick Up In Store is Helping Furniture Retailers
As retail enters the final months of 2020, we hit a breakneck speed of retaining 2020 profitability by any means necessary. The increase of shopping during…
MicroD Announces Virtual Experience for Fall Market
High Point Market is a critical event for retailers, manufacturers, and partners like MicroD for the home furnishings industry. It’s a resource for education, networking, buying,…
Understanding New Online Customer Experience for Furniture Retailers
COVID-19 changed the way consumers shop for all products–including furniture. And retailers learned a lot about the gaps in online customer experience for furniture shoppers. We’re…
How to Decrease Online Shopping Cart Abandonment
In the rise of COVID-19 and in-person shopping experience, eCommerce website for retail was a priority. But the digital marketplace for furniture isn’t without risk. Online…
