Grow B2B revenue without sacrificing profitability.
In order to increase your market penetration and recover profitability from the impacts of COVID-19 and tariffs, manufacturers need to implement eCommerce for retail partners, trade professionals and consumers. Create a future-ready business by addressing these trends now and getting a jump on your competitors who will lag in revenue and profits and run the risk of obsolescence by not taking action.
Retail is Shrinking
To the Trade is Growing
Driving Revenue Profitably
No matter what channel you serve, the B2B consumer is changing.
Millennials take their place as the new generation of B2B buyers and majority decision makers in the retail store. These new retail buyers view the B2B purchasing process as a B2C consumer and expect a similar experience. Manufacturers who will increase their market share and fill revenue gaps with usable revenue have taken steps to remove friction in the B2B furniture buying process and embraced ecommerce enablement.
B2B ecommerce skyrockets year over year.
Since 2015, US B2B eCommerce sales increase nearly $75B each year. In 2020, B2B ecommerce exceeds B2C ecommerce sales by more than 50%. For manufacturers who need to sell more and more effectively in the changing landscape, B2B ecommerce experiences are no longer optional.
Meeting these benchmarks will position home furnishings manufacturers to exploit new growth opportunities in the now connected eCommerce economy going forward into the recovery.
Improve Cross-Team Efficiency
Scale New Business with Self-Service
Increase Cross-Selling and Upselling Opportunities
Increase Customer Service Efficiency
Reach B2C & B2B Consumers
Enhance the B2B Customer Experience
We deliver the leading product in the industry for a holistic solution that serves your customers (consumers, designers, dealers) as well as your team (order entry, customer support, sales, operations) with proven effectiveness. Our team and technology focuses entirely on the home furnishings industry. MicroD is the only platform in the furniture industry where 2D visualization, 3D visualization, and a configure/price/quote engine are native to the platform. This means we deliver a superior user experience without compromising search engine optimization.
Our company relies heavily on providing our customers with current and updated information. Our sales team, accounting group, customer service, and merchants all use our manufacturers’ back-end systems. It would be great if all were as easy to use and as informative as what we have with Hooker Furniture’s websites, built by MicroD.
Their systems allows dealers to log in to consumer-facing websites for Hooker, Sam Moore, and Bradington-Young and enjoy a rich, Amazon-like shopping experience for ordering furniture. It’s amazing!
Once logged in, I can use the system to see my specific pricing for products plus their availability and I can use the Configure/Price/Quote system to easily build custom furniture orders for our customers. The Hooker Furniture website is the best Dealer-to-Manufacturer ordering system of all those that we use.
We would love to see more manufacturers adopt this B2B model for dealers like us!
— RANDY GOOD
Good’s Home Furnishings
MicroD has 20+ years’ experience designing customer-friendly user interfaces that help sell more furniture. MicroD has delivered a diverse set of integrations with ERP and RMS platforms including NetSuite; JD Edwards; STORIS; FROG; AS400; Profit Systems and others.